ZineOne, which is Hyderabad Angels’ (HA) one of the portfolio companies recently got recognized as one of the Top 100 Most Promising Technology Companies by Silicon India (SI) magazine. This recognition validates the innovative approach of ZineOne towards its customer engagement and helps it to emerge as the number 1 AI-powered personalization platform.
SI’s annual edition features leaders and their organizations that display sustained growth, visibility and create value for their employees and customers alike. It aims to shine a spotlight on the people behind the brand name and highlight the story and insights of the smart risk-takers who have paved new paths in multiple veins of technology. A panel comprising proficient CEOs, CIOs, VCs, founders, analysts, and SiliconIndia’s editorial board determines the top 100 companies that offer the most promising technology solutions.
Debjani Deb, CEO of ZineOne has shared in the interview, “The company offers a next-generation AI-powered real-time customer engagement platform, ZineOne Intelligent Customer Engagement (ICE), which provides businesses with an ‘in-the-moment’ view of each visitor.”
ZineOne’s Intelligent Customer Engagement (ICE) platform is focusing on maximizing customer satisfaction at siloed touchpoints to provide insights through an omnichannel view of the customer journey. Debjani explained, “Our ICE platform—running in the background—goes through the customer’s search and purchase history, and various other essential details to intuitively figure out the customer’s propensity to buy that product, whether he/she is sensitive to the shipping cost, and so on. In fact, within five clicks of a session, ZineOne ICE can predict if the user will checkout or not regardless of whether they are an existing customer.”
ZineOne is determined to bring further innovations and enhance its deep learning and machine learning models.
Founded in 2014, Zineoene enables enterprises to connect with their customers in a contextual, real-time and personalized way using machine learning and stream processing. HA collaborated with ZineOne on June 2017.